Auto Detailing Warranties and Workmanship Coverage in Spokane

All standard Waypoint services include the seven-day Waypoint guarantee. Headlight Restoration includes a separate one-year limited warranty. Ceramic coatings include seven days of application workmanship coverage plus the Waypoint warranty for the coating term you purchased, subject to Waypoint care conditions. Mold Remediation includes a separate written guarantee. Full terms are provided in writing at service completion.

If, within seven days after your detail, you find something we missed that was within the service you purchased, or a limitation we did not properly explain, we return to correct it at no charge. If you would rather not have us return, you may choose a 20% refund instead. If you are still dissatisfied after the touch-up, we give a full refund. Return visits and refunds are approved by Waypoint management. Report it at waypointdetail.com/service-issue.

The reporting period for the seven-day Waypoint guarantee is seven calendar days from the date of service completion. Headlight Restoration concerns should be reported within the one-year warranty period. If mold returns to a treated area after the moisture problem is fixed, report it and we will retreat that area at no charge. Claims submitted outside the applicable period may not be covered.

Report the concern within seven days, provide your invoice or appointment number, describe the concern, and include current photographs. Waypoint will review the approved scope, before and after documentation, and current condition. If a confirmed included area was unintentionally missed, Waypoint will complete that portion of the service.

No. Stain removal is not guaranteed. Some stains have permanently altered the material and cannot be removed through cleaning alone. Waypoint discloses likely-permanent stains before completing the service. The seven-day Waypoint guarantee covers stain wicking that occurs shortly after drying, not the failure to remove a permanent stain.

No. Complete or permanent odor elimination is not guaranteed. Odor treatment reduces or removes odor from accessible sources. Results depend on the odor type, how long it has been present, how deeply it has penetrated the material, and whether the source is accessible. A seven-day follow-up assessment is available if the concern persists.

The one-year limited warranty covers confirmed workmanship concerns and premature exterior return of haze confirmed as failure of the protective finishing system under normal use. It does not cover physical damage after service, cracked lenses, internal condensation, or abrasive car-wash damage. Final terms are provided in writing at service completion.

Waypoint. We cover application workmanship for seven days after installation, and the Waypoint warranty covers the coating for the term you purchased (1, 2, 6 or 10 years) when Waypoint care conditions are followed. Written terms are provided at service completion.

To keep the Waypoint warranty: hand-wash the vehicle at least once a month, have it professionally detailed at least once a year, keep it garaged regularly, and avoid automatic car washes (any automatic car wash voids the Waypoint warranty). Your coating also includes one complimentary annual maintenance inspection and wash.

No. Paint correction improves the current visible condition of the paint. It does not make the paint permanently resistant to future swirls, scratches, rock chips, or environmental damage. The seven-day Waypoint guarantee covers confirmed incomplete correction within the approved scope - not future paint condition.

No. Mold Remediation does not guarantee no future recurrence. Mold can return if the underlying moisture source is not corrected, if new moisture is introduced, or if contamination in inaccessible areas was not fully addressed. The written guarantee covers return of active mold in the treated area within the stated period - not future recurrence under new conditions.

No. Engine Bay Detailing is a visual presentation service. It does not include any warranty for mechanical condition, electrical components, fluid leaks, or component performance. Any mechanical concerns noted during cleaning are pointed out at the final walkthrough - they are not repaired or warranted.

No. If another provider treats, polishes, cleans, or otherwise alters the affected area before Waypoint can inspect it, the workmanship concern can no longer be confirmed. Coverage requires that Waypoint be given a reasonable opportunity to inspect the original condition of the concern.

Under the seven-day Waypoint guarantee we first return to correct the issue at no charge. If you would rather not have us return, you may choose a 20% refund instead, and if you are still dissatisfied after the touch-up, we give a full refund. Return visits and refunds are approved by Waypoint management.

Contact Waypoint within the applicable reporting period. Provide your name, invoice or appointment number, vehicle information, date of service, a description of the concern, and photographs or video. Email hello@waypointdetail.com or call (509) 355-7795. Do not alter or treat the affected area before Waypoint inspects.

Complete written warranty and workmanship terms are provided in your service documentation at completion. The terms on this page are a summary. If you have not received your service documentation, contact Waypoint directly.