Terms and Conditions

Last updated: 2026

By booking a service with Waypoint Auto Detailing, you agree to the following terms and conditions.

Service Terms

Waypoint Auto Detailing agrees to perform the services selected at the time of booking. Services are performed by trained professionals using professional-grade products and equipment. Results may vary depending on the condition of the vehicle.

Prices and Deposit

Published prices do not include applicable taxes and fees and are the same for every vehicle size. Every service requires a $70 booking deposit, collected at booking and applied toward your total. The remaining balance is due after the service is completed.

Cancellation and Rescheduling

If you cancel within 24 hours of your appointment, your $70 deposit is forfeited. There is no other cancellation charge. If you cancel more than 24 hours ahead, your deposit is refunded. Changing your appointment time is free, and your deposit moves to the new appointment. If the vehicle is not available at the booked time and place, the appointment is treated as a cancellation within 24 hours; there is no separate missed-appointment fee. Waypoint may reschedule for weather, equipment issues or other circumstances beyond our control, and your deposit moves to the new appointment.

Additional Charges

We never add charges, add-ons or extra time without your approval first. There is no automatic travel fee; if a location needs an additional travel charge, we tell you the amount and get your approval before adding it. Add-on-only appointments have a $100 minimum unless the published standalone price is higher.

Invoices and Late Fees

Invoices are due within 3 days. Starting on day 7 after an invoice is sent, a one-time $35 late fee is added, plus $10 per day, up to $95 in late fees.

Memberships

Membership visits are charged per appointment. Your first visit for the selected package is free, and memberships have a three-visit minimum: if you cancel before completing your third visit, the free first visit is charged at your package's membership rate.

Seven-Day Waypoint Guarantee

If, within seven days, you find something we missed that was within the service you purchased, or a limitation we did not properly explain, report it at waypointdetail.com/service-issue and we will return to correct it at no charge. If you decline the return visit you may choose a 20% refund instead, and if you are still dissatisfied after the touch-up we will give a full refund. Return visits and refunds are approved by Waypoint management. We do not guarantee complete removal of stains or odors.

Shop-Only Services

Perfection Detail, paint correction, ceramic coating, and mold or odor remediation are performed at our shop only. For mobile service, Waypoint brings its own water and power.

Limitation of Liability

Waypoint Auto Detailing takes every precaution to protect your vehicle during service. We are not liable for pre-existing damage, trim items, or accessories that may be affected during the detailing process. Any concerns about pre-existing damage should be noted prior to service beginning.

Contact

Questions about these terms? Contact us at hello@waypointdetail.com or (509) 355-7795.